Carden Story
Last-minute cancellations?
As soon as a slot opens up, Carden tells your followers in a story, automatically, for you. The slot pays off.
62%
of clients cancel with less than 24 hours’ notice.
Fresha survey, UK, December 2025
Carden Last Minute · €29.90 a month
Every week, clients walk away to someone else.Carden opens them a slot today.
They want a same-day slot, and they’re ready to pay more for it. But all your slots go in advance. Carden spots the slots to keep for the day itself, then opens them to your last-minute clients, in a story, at the price you set. Never below your usual price.
- Fresha, Treatwell or your current calendar
- You choose the slots kept
- Never a discount
Watch
Booked up days ahead. Slots today all the same.
All your slots go in advance. Carden spots the ones to keep for the day itself, then opens them to your last-minute clients, at the price you set.
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The problem
The world has switched to the last minute.
In the United Kingdom, 47% of beauty appointments are now booked less than 24 hours ahead (Treatwell data, 2026). And everyone wants the same slots: Saturdays, late afternoons, fully booked days ahead. Every week, clients go elsewhere for lack of a slot. Those clients are ready to pay more for a place today. The problem: all your slots go in advance, at your usual price. None is left for them.
He books in the evening, for the next day. 52%
of beauty appointments are booked outside opening hours.
Treatwell booking data, UK.
She goes on holiday on Friday. 21%
of Britons have skipped a treatment before travelling, short of time. In summer, pedicures rise 13% and manicures 11%.
OnePoll survey for Treatwell, 2,000 adults, July 2026, and Treatwell data.
On Thursday he found out he’s invited out on Saturday.
UK figures, published by Professional Beauty on 3 August 2026.
What the numbers say
People book later and later.
Three figures from the United Kingdom, published by two booking platforms. They describe the same problem: demand arrives late, and there’s no room.
- 47%
- of beauty appointments are booked less than 24 hours ahead.
- Source: Treatwell booking data, United Kingdom, 2026. Reported by Professional Beauty, August 2026.
- 46%
- of salon owners have to turn other clients away because cancellations are so unpredictable.
- Source: Fresha survey of more than 200 businesses, United Kingdom, December 2025.
- 62%
- of clients cancel less than 24 hours before their appointment.
- Source: same Fresha survey, United Kingdom, December 2025.
A slot cancelled the day before? Carden Story, included, announces it to your followers.
What’s at stake
Huge demand, poorly served.
A meal in 25 minutes, a taxi in 4 minutes. A colour? Next Saturday. Four simple ideas to see what the last minute changes for your takings.
- 1
The window is shrinking
The time between booking and appointment keeps getting shorter. Your tools are set up for booking ahead; your clients decide at the last minute.
- 2
A slot can’t be stored
An empty slot at 11 am is lost at 11:01. For good. A slot nobody sees doesn’t exist.
- 3
Every hour has a price
In France, costs take 40 to 60% of a salon’s turnover (Fiducial MyHair, 2026). An empty hour lowers what your day really earns.
- 4
A client turned away is lost more than once
One visit a month at €25 for three years: €900. Turning a client away means losing all their next visits.
The €900 is an example calculated by Carden, not a client average.
How it works
Slots kept for those who want them today.
- 1
Carden analyses
Your bookings: the days and hours you’re most asked for.
- 2
You choose
The slots to keep for the day itself. Nothing changes without your say.
- 3
On the day, they open
To your last-minute clients, announced in a story.
- 4
At a last-minute price
An extra you set. Never a discount.
The maths
What could your same-day slots bring in?
2
5
+€7
Each month, 43 slots at the last-minute rate:
€301
in premiums, on top of your usual price.
Carden Last Minute: €29.90 a month, Story included.
On premiums, Carden takes 10%: €30.
Join the waitlistEstimate: every kept slot is taken on the day; if not, it becomes bookable again at your usual price. These slots would have sold at your usual price: the gain is the premium.
Made to measure
No one-size-fits-all. As many models as there are salons.
We analyse first: your bookings, your days, your demand. We raise prices afterwards, and only where demand justifies it. Every salon gets its own setup, built with you on its own figures.
- 1
The in-demand salon
Two slots kept on Saturday afternoon, opened on the day at a last-minute rate.
- 2
The neighbourhood salon
A late weekday slot kept at the usual price. It serves people who decide late, without touching its prices.
- 3
The salon that sticks to its price list
No premium, by choice. Its kept slots serve its last-minute clients, at the usual price.
Three example setups, not client cases. Yours is built on your figures.
The last-minute price
The last-minute client isn’t looking for a bargain.
They’re looking for a slot, and they’re ready to pay for it. These slots are your most wanted hours: you decide the extra. No automatic discount: a same-day slot is a service.
- Your usual price is the floor
- Carden never lowers your prices. No discount, no crossed-out price, ever.
- You set the extra
- Service by service, or none at all. Carden takes 10% of the extra, nothing on your base price.
- Your regulars don’t pay more
- Their appointments don’t change. Only the slots kept for the day carry the last-minute price.
Carden Last Minute
€29.90/ month
Carden Story included. Nothing on your usual prices. On last-minute slots, Carden takes 10% of the extra you set. Live in France: join the waitlist and we’ll tell you when it opens in your country.
What people ask us about Last Minute.
Just starting out?
Start with Carden StoryHow does Carden choose the slots to keep?
It analyses your bookings over recent months: the days and hours you’re most asked for, the ones that go days ahead. It suggests the slots to keep for the day itself; you choose.
What if nobody takes the slot?
You choose the time when it becomes bookable as normal again, at your usual price. A kept slot is never lost.
And how long my services take?
By measuring how long your services really take, Carden can also free up new slots. It’s an extra setting, never an obligation.
Who sets the last-minute price?
You do, service by service, and you can add nothing at all. Never below your usual price: there are no discounts in Last Minute. Carden takes 10% of the extra, nothing on the base price.
Do my regulars pay more?
No. Their appointments don’t change. Only the slots kept for the day carry the last-minute price.
Does it touch my calendar?
Carden is connected to your calendar: it reads it and changes nothing without you. You approve the slots to keep. You keep working in Fresha, Treatwell or whatever tool you use.
Other Carden plans
Other situations, other answers.
Discover Carden Story
Carden Salon
Clients turn up unannounced, and the entrance overflows?
The kiosk issues the ticket. Your bookings and last-minute clients share one queue, with a text just before each turn.
Discover Carden SalonGroups and chains
Several salons? We measure, calibrate and compare.
Real service durations, lost slots, demand hour by hour: for each salon, the figures to reset the calendar and decide. We start with an audit, on your own data.
Keep your schedule for peace of mind.Let the day itself make your margin.
Live in France. Leave your details and we’ll let you know when it opens in your country. €29.90 a month, Carden Story included, and you keep your calendar.
