Shopping centres & high-footfall areas
The whole centre walks past your window.Anyone can take a ticket on the way past.
You pay shopping-centre rent for passing trade. When there’s nothing left online, those shoppers walk into the salon next door. With Carden, they take a ticket as they pass, or a slot opened on the day.
- Carden Salon, €109 a month per salon. No commitment.
Taken in passing
About 12 min
Your Instagram
2 free slots this afternoon
- +100K
- users every month
- 5/5
- on the App Store
They run their salons with Carden. Their stories →
We know your day
Three things that cost you, every day.
- The client walking past your window can’t come in
- Saturday 3 pm: she has the time, the inclination and your sign right in front of her. Your diary, though, has been closed since Wednesday. You pay for this location precisely for her — and you turned her away three days before she arrived.
- You sell your best hours to people who would have come anyway
- Saturday slots go first, to organised regulars. The shopper in the centre — the one who decides while walking — arrives after the battle. Your scarcest inventory is sold to the least scarce demand.
- Nobody counts the people who leave
- Yet it’s THE figure that justifies your rent. How many people opened the door this Saturday and walked out? No software on the market calculates it — so nobody, at head office or in the salon, knows what the location would really bring in.
What Carden changes
Your Saturday slots are the scarcest. Keep some for passing trade.
- Slots kept for the day itself
- Carden analyses your bookings and spots the slots to keep for the day itself. On the day, it opens them to whoever is already in the centre.
- Nothing changes without your say-so
- You choose which slots to keep; all the others stay open to advance booking. Your usual price stays the floor, and a last-minute rate can be added to it.
c Maison Lumière
No waiting at the counter
Scan to take your ticket
What you get out of it
A calm salon, a team free to work.
- Seeing a crowd is no longer a reason to leave
- A screen in the salon, a ticket on the phone, an honest wait time: they do their shopping and come back. In a shopping centre, the wait is no longer a wall — it’s twenty more minutes of shopping.
- Turned-away demand, finally measured
- Walk-outs, peak hours, demand you couldn’t serve: three figures per site and combined for the network. Enough to decide on opening hours, staffing — and to negotiate your lease.
In progress
#22Sarah
#23Mehdi
Next up
15 min
Maison Fade
#24
About 12 min
2 people ahead of you
On my way
You might be thinking
“My Saturday is already full: I have nothing to open.”
That’s exactly the sign: everything goes in advance, and nothing is left for people who walk by on the day. Carden spots in your bookings the slots to keep for the day itself, and on the day, it opens them to passing trade. We start by measuring for a week — you see how many people left without being served before changing anything.
“On our busiest days, Carden handles the entire client journey, automated and optimised. We feel so much calmer in the salon!”
How it works
No building work. Your team cuts, Carden runs the queue.
We install
A kiosk or a simple QR code at the entrance. No building work.
Today’s team checks in
One tap on the tablet. No rota to build.
Everyone takes a ticket
A walk outside, a text to come back on time.
Whatever your set-up
Four ways of welcoming clients, the same overflowing salon.
- Shopping mall
- Constant footfall, impulse decisions: a visible wait turns a passer-by into a client.
- Retail park
- People drive in for several errands: a ticket on their phone frees up the waiting time.
- Station & busy town centre
- Short windows between journeys: immediate availability is the only argument that counts.
- Multi-site brand
- The same inventory rules everywhere, with combined and per-site figures to make decisions.
What we install
A kiosk, in the format that suits you. Or just a QR code.
Floor-standing kiosk
On a stand, at the entrance or in the window. Visible from the street.
Wall-mounted screen
Fixed to a wall or a pillar. It takes up no floor space.
iPad kiosk
A tablet on its stand, on the counter.
What people ask us before starting.
Do you also take appointments through Fresha or Treatwell?Carden Story
Several salons?Carden for chains
Where do the same-day slots come from?+
From your own bookings. Carden spots the busiest days and hours, and the slots to keep for the day itself: they can no longer be booked in advance. You choose which ones; nothing changes without your say-so. By measuring how long your services really take, Carden can also free up new ones. And we always start by measuring for a week — you see how many people left without being served.
Do I have to raise my prices?+
No. Your usual price stays the floor, and there is never a discount. On same-day slots, you can add a last-minute rate if you wish; Carden takes 10% of that extra, nothing on the rest.
How does it work with the software my brand imposes?+
Carden connects read-only to the existing diary and requires no change of tool. That matters in a franchise: the decision can be made at salon level without touching the network’s system.
What exactly does someone walking past the window see?+
A wait time on the screen in the salon and a QR code: they take a ticket in five seconds, go off shopping and their phone lets them know when their turn is near. No app to install.
What figures go back to head office?+
Three the network has never had: the real wait per site, walk-outs, and the demand you couldn’t serve. Combined and salon by salon — enough to decide on opening hours, staffing and lease negotiations.
How does a multi-site roll-out work?+
We equip a pilot site for three months, with no building work. The network decision is then made on the pilot’s figures, not on a presentation.
Not in the right place?
Every trade loses its slots in its own way.
City-by-city figures for France: Carden Index.
On Saturdays,the queue runs itself.
Carden Salon, €109 a month per salon. No commitment.