Audit report · illustrative example
Demo Salon
Paris 11th · Nail salon · period: 1–30 Sept 2026
carden.
What stays empty · your 5 figures for the month
14
lost slots
9 cancellations + 5 gaps never filled
€620
in lost revenue
calculated at your real prices
5
no-shows
4 of them booked less than 24 h ahead
71%
of bookings made < 48 h ahead
you’re a last-minute salon
12th / 47
for visibility in your city
source: Carden Index
What overruns · 3 figures
45 → 58 min
gel polish, planned → actual
over 31 measured visits
14 h for 11
promised on Saturday, for 11 possible
using actual durations
47%
of clients seen on time
it slips from 2 pm onwards
When your clients book
62% of your appointments are booked the day before or on the day. Your booking system says “planning ahead” — your clients say “today”.
Where your slots are lost
Saturday is where most of your losses happen — precisely the day when last-minute demand is strongest.
Our take
Demo Salon loses the equivalent of one day’s revenue a month in unfilled slots — even though most of its clients book less than 48 hours ahead. So every slot that frees up probably has a taker… as long as it’s visible within the hour. That’s exactly what Carden Story does.
Suggested next step: a four-to-six-week pilot in this salon. The rest of the network is decided afterwards, on your figures.