Carden Story
Last-minute cancellations?
As soon as a slot opens up, Carden tells your followers in a story, automatically, for you. The slot pays off.
62%
of clients cancel with less than 24 hours’ notice.
Fresha survey, UK, December 2025
Carden Salon · €109 a month per salon
Saturday, 5 pm. Six people waiting.Every one of them knows how long for.
A kiosk or QR code at the door, one queue for your walk-ins and your online bookings, a text just before their turn. Everyone knows where they stand, and your team no longer has to look up.
- Linked to your booking software
- Or with no booking system
- No building work
Watch
Saturday, 5 pm. Crowds in the mall.
The window screen, the kiosk, the ticket on the phone. Your bookings and last-minute clients, in a single queue.
0:00 / 0:00
On the client’s side
A ticket, a stroll outside, back right on time.
- 1
The door opens
The salon is full. The client stays.
- 2
A ticket
At the kiosk or by QR code, in five seconds.
- 3
A stroll outside
Their place is kept, their turn is on their phone.
- 4
16:41
MessagesnowMaison Lumière
It’s nearly your turn! Please head to the salon.
A text, and back
Just before their turn. Nobody had to call them.
Appointments and walk-ins
Your online bookings and your walk-ins, in one queue.
Appointments booked online keep their time. The kiosk slots each walk-in between them, at the right moment. Nobody has to referee at the front desk any more.
Nothing to re-enter
Appointments come in from your booking system on their own.
No appointment pushed back
A walk-in is only placed where it fits.
Everyone knows their time
The walk-in client just as much as the one who booked.
What we install
A kiosk, in the format that suits you. The rest fits in a phone.
The kiosk places each walk-in between your online bookings: one queue. Clients keep their place on their phone.
Floor-standing kiosk
On a stand, at the entrance or in the window. Visible from the street.
Wall-mounted screen
Fixed to a wall or a pillar. It takes up no floor space.
iPad kiosk
A tablet on its stand, on the counter.
c Maison Lumière
No waiting at the counter
Scan to take your ticket
Or a QR code poster
No kiosk yet? A QR code in the window, and the same journey opens on the phone.
The ticket on their phone
Their number, their time, who goes before them. No app, no account.
Saturday 3 October
16:41
Messages
Maison Lumière
It’s nearly your turn! Please head to the salon.
A text just before their turn
They wait wherever they like, a coffee, an errand. The text brings them back on time.
In the salon
Thirty seconds inside an equipped shop.
Filmed on a working day at Barber District. Nothing was staged.
On the salon’s side
No rota to build. Today’s team switches on, Carden does the rest.
Demo of the Carden Salon software: the salon’s tablet runs everything. Fresha connects with one switch, today’s team is switched on with one tap, walk-ins and appointments form a single queue whose times recalculate, a card is dragged from one stylist to another, “Next” calls the next client on the waiting-area screen, a break reshuffles the queue; each time, the client’s ticket updates on their phone and a text lets them know.
- Whoever’s in switches on
- In the morning, one tap on the tablet. Nobody to fit into a rota.
- Every walk-in is captured
- Nobody walks away because it’s full any more: they take a ticket and come back.
- The queue shares itself out
- Based on who’s free, recalculated continuously. If you have a booking system, it stays connected.
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Carden Salon
€109/ month per salon
Story and Last Minute included as they open in your country. No booking system needed. The hardware stays with the salon — a QR code is enough to start.
On our busiest days, Carden runs the whole client journey automatically. We feel so much calmer in the salon!
JeffyBarber CutMore than one salon
Once you have a few salons, the question changes.
You need to measure the queue, compare sites and keep the same experience everywhere.
Carden for chainsDemo
Let’s talk about your salon.
Leave your details: we’ll call you back to look at your salon together and show you Carden.
No commitment
A call, not a contract.
Kiosk or QR code
We’ll look at what suits your entrance.
With your appointments
Your booking system stays connected, walk-ins slot in between.
What people ask us before installing.
Another question? Write to us: the founder answers, not a bot.
WhatsApp usDo I need to buy a kiosk?
No. A QR code in the window or on the counter is enough to start. The kiosk gives a visible welcome as soon as people walk in; you can add it later. The hardware is bought by the salon and belongs to it.
What about my appointments?
They join the same queue as walk-ins. One order, visible to everyone — nobody has to referee at the front desk.
Does the client need to download an app?
No. The ticket opens in their phone’s browser, with no account to create. A text lets them know just before their turn.
Do I need a booking system?
No. Carden Salon runs the salon on its own, from ticket to chair. If you have an online booking system, it stays connected alongside.
How long does setup take?
It depends on the equipment. With a QR code or a tablet, we set everything up remotely, in an hour at most. A floor-standing kiosk takes a little more preparation. Either way, no building work.
Is the waiting-area screen required?
No, it’s optional. It shows the queue and how things stand right now; many salons start without one.
Other Carden plans
Other situations, other answers.
Discover Carden Story
Carden Last Minute
Booked up days ahead? Your clients want a slot today.
Carden spots the slots to keep for the day itself, then opens them to your last-minute clients, at the price you set. Your most wanted hours go to those who pay to get them.
47%
of beauty appointments are booked less than 24 hours ahead.
Treatwell booking data, UK, 2026
Groups and chains
Several salons? We measure, calibrate and compare.
Real service durations, lost slots, demand hour by hour: for each salon, the figures to reset the calendar and decide. We start with an audit, on your own data.
Everyone will know when it’s their turn.Let’s talk about your salon.
We’ll call you back to show you Carden. No commitment.
